FREQUENTLY ASKED QUESTIONS
Below are a few of the questions we most often get asked with the answers.
Is a contract required to do business with MultiPoint?
Do you have set-up fees?
Are there any hidden charges in your rates?
No, You pay for the actual usage only.
How far in advance do I need to set up a call or meeting?
Our Customer Service Representatives are available to you 24 hours a day, 7 days a week to set up your conference in just a matter of minutes.
Can MultiPoint set up my billing to include client codes?
Absolutely, we pride ourselves in providing convenient customizable billing consisting of client-specified information.
Is the security of the calls a priority for MultiPoint Communications?
Protection of our customer’s security is our Number ONE Priority.
Can you assist in Continuing Medical Education programs?
Yes, MultiPoint has had phenomenal growth in the continuing education market. Our services provide maximum program success as well as the facilitation of professional medical certifications.
Are members of my Association eligible to receive my teleconferencing rate?
All members of an Association are aggregated under the same umbrella of rates.
Will any of my conference participants ever be solicited?
No, absolutely not. Confidentiality is MultiPoint’s top priority.